How can we help you?​

Before you begin:

1. Choose the type of support that suits your needs:​

• Commercial Support:  
  For information on pricing, subscriptions, billing and business opportunities
• Technical Support: 
  For issues with the platform, configurations and technical features
• Administrative Support: 
  For account management, personal data changes and administrative issues

2. Fill out the form in detail:

• Enter a clear subject that summarizes the problem

• In the description, include what you were doing, what error you encountered, and what steps you have already tried.
• Attach screenshots or files that can help us better understand the situation

3. Response times:

• We will process your request within 2 working hours (Mon-Fri, 9:00-18:00)
• The complete resolution will depend on the complexity of the problem.