Webhook
In the world of e-commerce and logistics, having timely updates on the status of shipments is critical to ensure efficient and transparent service. Logivery's Webhooks are the perfect solution for receiving automatic real-time notifications on shipment updates, eliminating the need for manual checks and improving business process automation.
Webhooks are an automated notification system that allow two systems to communicate with each other without the need for manual intervention. Basically, when a specific event occurs (such as an update on the status of a shipment), Logivery sends an instant notification to a predefined URL in the enterprise system, allowing an immediate update of information.
In this way, your ERP, e-commerce, or CRM can receive updates on shipments without having to make constant verification (polling) requests, reducing the load on the servers and improving data processing speed.
What updates can be received with Logivery Webhooks?
Thanks to Logivery's Webhooks, you can receive real-time updates on various stages of the shipment, including:
- Order being prepared → The shipment has been created and the package is ready to be shipped.
- Package picked up by courier → The courier has taken charge of the shipment.
- In transit → The package is on its way to its final destination.
- Delivering → The courier is about to deliver the package.
- Delivered → The shipment was successfully completed.
- Delivery Problems → If the package encounters difficulties (absent recipient, wrong address, etc.), the system sends an immediate notification to take necessary action.
The benefits of Webhooks for businesses
- Automation and Efficiency
By eliminating the need for manual checks on shipments, companies can save time and resources, allowing teams to focus on more value-added activities. - Real-Time Updates
Receiving instant information on any changes in the status of shipments enables faster and more effective customer service, reducing response time to any problems. - Easy Integration with Management
Logivery Webhooks can be integrated with any enterprise system, such as ERP, CRM or e-commerce platforms, to automatically update shipping information without manual intervention. - Best Customer Experience
With real-time updates, you can send automatic notifications to your customers, improving transparency and increasing post-purchase satisfaction. - Proactive Shipment Monitoring
If there are problems with the delivery, the system can trigger immediate actions (e.g., sending support emails or activating proactive customer service to resolve any critical issues).
How to get started with Logivery Webhooks?
Activation of Logivery Webhooks is simple and can be configured to send updates to a specific URL in the enterprise system. Once activated, the system will begin sending automatic notifications whenever the status of a shipment changes.
If you would like to integrate Logivery's Webhooks with your ERP or e-commerce, you can consult the dedicated documentation or contact us for personalized support on configuration and implementation.