Recipient update
Customizable emails for every stage change.
With Logivery, it's possible to send automatic emails at each stage change of the shipment, such as:
Shipment picked up by the courier
Shipment in transit
Shipment arriving at the sorting center.
Shipment out for delivery.
Shipment delivered.
Exceptions or delays.
The emails can be fully customized in content, allowing sellers to include:
Promotions
Dedicated offers to encourage new purchases.
Additional information
Personalized messages such as thank you notes, return instructions, or product usage tips.
Branding
Logos, colors, and specific layouts to reinforce the brand's identity.
Additionally, it is possible to configure the system to decide whether and which emails to send, applying filters based on:
Sales channel
Diversify the messages based on the platform of origin of the order.
Destination country
Adapt the content based on the language or specific needs of the local market.
Product type
Adapt the messages based on the product category or item characteristics.
Order value.
Configure special messages for high-value orders or targeted promotions for small orders.
Shipping methods
Differentiate the content based on the delivery speed or type (e.g., standard, express, international).
Customizable tracking pages
Logivery allows you to create customized tracking pages where customers can monitor the status of their shipments. These pages offer:
Detailed information
Each stage of the package's journey is visible in real time.
A unique brand experience
The tracking page can be configured with the logo, colors, and messages of the brand to maintain a consistent image.
Promotional elements
Dedicated spaces to showcase special offers or suggest related products.
Custom scripts
It is possible to integrate scripts into tracking pages to automate marketing actions, such as product suggestions or targeted promotions. Scripts can also enable support tools, such as live chat or AI-based assistants.
Advantages of notification management with Logivery
Using Logivery's features to notify users offers several benefits:
Improved customer experience
Users feel constantly informed, reducing support requests.
Increase in sales
Custom emails and tracking pages can include promotional content that encourages upselling and cross-selling.
Operational efficiency.
Automating notifications reduces the workload of customer service.
Conclusions
Logivery is not just a tool for shipment management, but also a powerful ally in improving communication with customers. Thanks to customizable emails and configurable tracking pages, it’s possible to offer a superior user experience, while strengthening brand identity and creating new business opportunities.
