Informativa sulla privacy 

Dear User,

This policy, prepared in accordance with EU Regulation 2016/679 (GDPR), provides a clear and transparent explanation of how Logivery processes your personal data.

Who We Are

Data Controller: Logivery s.r.l.

As the Data Controller, we are responsible for the personal data of:

  • Potential customers
  • Customers
  • Partners
  • Suppliers
  • Employees
  • Contractors
  • Other individuals with whom we have a direct relationship

Roles and Responsibilities

It is important to distinguish two scenarios:

a) Directly Collected Data

Data you share with us through:

  • Contact forms on our website
  • Emails sent to our staff
  • Other direct communication methods

In these cases, Logivery is the Data Controller

b) Data Managed through the Platform

For data belonging to the clients of our users managed through the Logivery platform, we act as joint controllers, supporting our users in the secure management of their data.

Data Protection Officer (DPO)

We have appointed a Data Protection Officer to ensure compliance with privacy regulations:

Purpose of Data Processing

We process your data for:

  1. Responding to information requests
  2. Providing requested services
  3. Updates on Logivery news and features
  4. Offering services relevant to your needs

Data Sharing

Your data may be processed by:

  • Authorized internal personnel
  • Designated contractors
  • Selected partners for service provision

Important Notes:

  • We only share basic data (company name, address, contacts, platforms in use).
  • We do not transmit any confidential commercial information.
  • End customers' data are never shared with third parties

Security Measures

We implement appropriate technical and organizational measures to protect data in both electronic and paper formats.

Data Breach Management

In case of a personal data breach:

  • Notification within 72 hours of discovery
  • For Amazon data: notification to Amazon within 24 hours and management according to Amazon MWS guidelines

Data Retention

General data: retained indefinitely until deletion is requested

Amazon data: retained for a maximum of 30 days after order shipment

In all cases: application of adequate protective measures

Data Subject Rights

You have the right to:

  • Access your data
  • Request corrections
  • Request deletion ("right to be forgotten") sending an email to privacy@logivery,com
  • Restrict processing
  • Receive a copy in a structured format
  • Object to processing
  • Withdraw consent

Cookies

We use:

  • Technical cookies: necessary for website functionality
  • Analytical cookies: for anonymous analysis of site usage

Cookie preferences can be customized in your browser settings.

Legal Basis for Processing

The processing is based on:

  • Consent of the data subject (Art. 6.1.a GDPR)
  • Performance of a contract (Art. 6.1.b GDPR)
  • Legitimate interest of the data controller (Art. 6.1.f GDPR)

Data Transfer Outside the EU

Any transfers of data outside the EU occur only:

  • To countries with an adequacy decision
  • With appropriate safeguards (Art. 46 GDPR)
  • In compliance with approved binding corporate rules

Automated Decision-Making

Logivery uses automated processes, including artificial intelligence technologies, to analyze data related to platform usage and to formulate suggestions for logistics services, such as warehouse management solutions and optimized shipping options. These proposals are always non-binding and are intended to enhance the user experience without producing any significant legal effects or direct impacts on the user. The user may freely choose to accept, ignore, or decline these proposals without any obligation.

Contact Us

To exercise your rights or request further information, contact our DPO:

  • Email: [email protected]
  • Address: Via Masseria Grande, 31 - 80057 Sant'Antonio Abate (NA) - Italia


Last updated: November, 10 2024