In the watch and jewelry industry, precision and efficiency are not only aesthetic values, but also operational ones.
Luca Silvestri, owner of Oro & Argento srl, a company specialized in the sale of precious items through the website www.goldixa.com (PrestaShop) and eBay, knows this well.
Managing high-value products on a daily basis requires maximum attention not only in the choice and presentation of items, but also in logistics organization. With the increase in online sales and presence on multiple channels, Luca has chosen to rely on Logivery to easily and safely integrate his e-commerce and marketplace with BRT and GLS couriers.
The perfect integration for high-end retail
Before using Logivery, managing shipments required a lot of time and manual attention. Creating labels, selecting the best carrier, tracking shipments, and keeping customers updated required continuous work and risked slowing down the overall efficiency of the service.
With the integration offered by Logivery, Oro & Argento srl has revolutionized its way of operating: today orders coming from both the site goldixa.com both from eBay are automatically collected in the platform, where in just a few clicks it is possible to generate shipments and send tracking to customers, choosing between BRT and GLS based on needs.
"With Logivery we have optimized our workflow, drastically reducing management times and increasing the precision in order preparation," says Luca Silvestri. "In a sector like ours, where every detail counts, being able to guarantee fast, safe and traceable shipments really makes the difference."
Tailored support for a business that aims for excellence
Another key element of the success of this collaboration was the support provided by Logivery.
"The platform is intuitive and fast, but what impressed us most was the availability of the team: they understood our specific needs and helped us configure the integration flawlessly," explains Luca.
Thanks to Logivery, Oro & Argento srl has been able to focus even more on selecting the best products and customer care, leaving all the complexity of logistics to the platform.
Oro & Argento srl looks to the future
Today, thanks to the efficiency achieved, the company is ready to seize new growth opportunities, aware that it can count on flexible, scalable and reliable logistics.
"Logivery has allowed us to improve the service without weighing down the internal organization. It is an indispensable tool for those who want to grow online with seriousness and professionalism," concludes Luca Silvestri.
