Daily use
Order fulfillment
Track orders and shipments
Initial setup
General configurations
Sales channels
Shipping services
Customs declarations
Automations
Post order creation
Order aggregation
Pre-creation of shipments
Assisted/Automatic Shipping
Post shipment creation
Post label creation
Communication with recipients
Common parameters
Permissions Management
For developers
Application logic
API
Webhook

Order list

Order fulfillment 243 views

Introduction

Logivery allows you to automatically import orders from the main 📄 Sales Channels and connectors  previously set up, this reduces time and manual errors.

All orders are displayed in a single intuitive dashboard, allowing for centralized and simplified management.

Orders screen

1. The screen is divided into tabs that pre-filter the orders among those to be managed, based on the deadline for shipping and managed orders.

Orders to handle

1. Order statuses can be:

  • Inserted: When the order arrives in the Cloud App.
  • Generate partial shipment : when the order is missing order lines to be entered.
  • Generate total shipment : when all order lines have been fulfilled and completed and there is nothing left to manage.

These tabs are used to bring the shipping priorities to the attention of the warehouse manager.

Deadlines can come from the sales channel or can be configured in automations .

2. The following data is shown in the order summary screen:

  • Order Date: This is the date when the order enters the Cloud App from the connectors.
  • Number: The primary and secondary order numbers are displayed here.
  • Norm: This is the icon that tells us whether the order is normalized or needs normalization.
  • Order Status: View the various order statuses.
  • Channel: indicates, in the form of an icon, the sales channel from which the order is placed.
  • Country: indicates the country from which the order comes.
  • Destination: indicates the destination of the order.
  • Order Lines: Indicates the lines included in the order.

3. In the order summary you can preview the contents of the orders by clicking on the drop-down menu button in the Order Lines   column.  A summary of the products included in the order appears.

  • ID: indicates the product identification code.
  • SKU : Indicates the SKU of the product.
  • GTIN : indicates the GTIN identifier of the product.
  • Title: indicates the description of the product
  • Quantity: indicates the quantity of the product.
  • Unit value: indicates the unit value of the product.

6. By clicking on the recipient's ID   in the Destination column,  all the shipping destination data will appear on the screen.


7. By clicking on the drop-down menu under the column identifying the order number ,  the following data will appear on the screen:

  • Total Value: Indicates the total value of the order shipped.
  • Shipping Preference: Indicates the type of shipping selected (Standard-Express).
  • Shipping Price: The shipping price is indicated.
  • Deadline for shipping: the deadline for shipping is indicated.

Order Status

1. When an order comes in, from the sales channels, and there are no errors to normalize or correct, it is displayed with the Inserted icon  (blue message)

2. When the order status is Recoverable error  (yellow message) the shipment is blocked

3. The lock is also displayed on the screen with the icon (black padlock)

4. To unlock the shipment, click Make the order unprocessable​ in the action menu .

5. When the warning appears, click the red Reset Order Status button to return the order to Placed . 

6. When an order has been normalized, either automatically or forcefully, the shipment is ready to be created.  📄 Normalization of orders

7. When the order status Generate total shipments appears  (green message) the shipment has been generated

Shipping Dates Limit

1. In the Shipping Date Limit Today  tab we will find all the shipments that must necessarily be shipped today by 11.59pm.

2. In the Tab Shipping Date Deadline Tomorrow   we will find all the shipments that must necessarily be shipped the following day, by 11.59pm.

3. In the Expired Shipping Date Tab  we will find all the shipments that have an expired shipping date.

Orders managed

1. In this section the user finds the list of orders that have already created a shipment.

As for the Orders to be managed , the user will have the same functions for consulting the fields.

All orders

1. In this section you will find a global list of all orders both to be processed and already processed and ready for shipment.