Daily use
Order fulfillment
Track orders and shipments
Initial setup
General configurations
Sales channels
Shipping services
Customs declarations
Automations
Post order creation
Order aggregation
Pre-creation of shipments
Assisted/Automatic Shipping
Post shipment creation
Post label creation
Communication with recipients
Common parameters
Permissions Management
WMS
Configurazione
Gestione Prodotti
For developers
Application logic
API
Webhook

Order list

Order fulfillment 315 views

Introduction

Logivery allows you to automatically import orders from the main 📄 Sales Channels and connectors  already configured in the system.

This feature allows you to:

  • Reduce the time required for manual processing
  • Minimize data entry errors
  • Ensure greater operational efficiency

Orders screen

1. The screen is divided into tabs that pre-filter the orders between those to be managed, based on the deadline for shipping and managed orders.

Orders to manage

1. During the operational process, orders can assume the following statuses :

  • Placed : The order has been received and successfully recorded within the Cloud App. 
  • Partial shipment generated : the order has been processed, but some order lines are still to be entered ; therefore, the shipment is not complete. 
  • Total Shipment Generated : All order lines have been fully fulfilled , and there are no further actions to perform on the order.

The tabs in the operating interface are designed to highlight priority shipments to the warehouse manager , facilitating the organization and planning of logistics activities.

Shipping deadlines can be determined in two ways:

  • Automatic import from the sales channel : if the channel integrates the data, the deadline is acquired directly during the order import phase.
  • Configuration via internal automations : you can set up specific rules that automatically generate a cut-off date based on parameters such as product type, delivery method, availability, etc.

2 In the order summary , you can see a detailed preview of the products included in each order.

By clicking the drop-down menu button in the Order Lines column , a list with the following information is displayed:

  • ID : unique product identification code
  • SKU : SKU code assigned to the item for catalog management
  • GTIN : Global Trade Item Number (GTIN) code for standard commercial identification
  • Title : Product description as reported by the sales channel
  • Quantity : number of units in the order for each product
  • Unit value : price per single item

6. By clicking on the order recipient's ID   in the Destination column,  all the shipping destination data will appear on the screen.

7. By clicking on the drop-down menu in the column corresponding to the order number , a summary of the economic and logistical information of the selected order is displayed.

  • Total value : indicates the total amount of the order, including the products shipped
  • Shipping Preference : Shows your chosen shipping method, such as Standard or Express
  • Shipping Price : View the cost applied to the shipping service
  • Shipping deadline : indicates the last date available for sending the order, according to company rules or those provided by the sales channel

Order Status

1. When an order is acquired from the sales channels without anomalies or need for normalization, it is marked with the Placed icon , accompanied by a blue message .

2. When the order takes on the Recoverable Error status , highlighted by a yellow message , the shipment is automatically blocked pending a manual correction or data normalization necessary to proceed. 

3. The lock is also displayed on the screen with the icon (black padlock)

4. To unblock the shipment, click Reset order status in the action menu .

5. When the warning message about a recoverable error appears, you can resolve the situation by clicking the red “Reset Order Status” button .

This action restores the Inserted status , making the order available for processing again and releasing the related shipment.

6. When an order has been normalized , either through an automatic process or through forced manual intervention , the system considers it ready for the next phase:

Shipment creation . Normalization ensures that all necessary data is correct and consistent, allowing logistics generation to begin without further checks.  📄 Order Normalization


7. When the order status is Generated Total Shipment , indicated by a green message , it means that the shipment has been successfully generated and all order lines have been completed. The system thus confirms that there are no further operations to perform on the order, making it ready for subsequent logistical phases such as preparation and delivery.

Shipping date cut-offs

1. In the “Deadline for shipping today” section , the system displays all shipments that have a deadline today , and therefore must be processed by 11.59pm .

 

2. The “Deadline for tomorrow” tab lists the shipments that must be processed the following day , i.e. by 11.59pm tomorrow .

 

3. In the “Deadline Shipping Date Expired” tab you will find a list of all shipments that have not been processed by their expected deadline and are therefore late .

 

Orders managed

1. In this section the user finds the list of orders that have already created a shipment.

As for the Orders to be managed , the user will have the same functions for consulting the fields.

All orders

1. In this section you will find a global list of all orders, both those to be processed and those already processed and ready for shipment.