Common parameters for shipping services

Configuration

1. To access the Courier Services section in the Cloud App , select the item in the left menu under Configurations .

2. The user will see the page with the list of all shipping services created and configured.

Creating a shipping service

1. To create a new shipping service click on at the top right,

2. The user will see the page with the list of available couriers that can be used to create the shipping service. By clicking on the desired courier, you enter the parameters configuration page.

Main features

1. In the main features the user will enter all the data relating to the configuration of the packages.

2. On the Main Features page, enter the code that refers to the courier used for shipping (e.g. Poste Italiane) in the External Reference  field.

3. Next, choose the shipping service to use.

Courier Service Configuration Options

1. In the Usable packaging types field , select the types of packaging you want to use for shipments.

2. You can choose from the Automatically insert shipments into a manifest  drop-down menu if you want to auto-fill the manifest, choosing the most recent one or automatically creating the bordereau, if it is not already present. The default choice is manual insertion by the operator.

How to fill out the customs declaration

1. In case the shipment is directed abroad, the user has the option to automatically fill in the customs declaration or fill it in manually via the drop-down menu.

2, Next you need to select the right menu 

3. Fill in all the information required for the customs declaration preset .

4. The Nature of Transaction drop-down menu shows the nature of the product you are shipping (Gift, Commercial Sample, Goods for Sale, Goods Not for Sale, and Documents).

5. In the Origin of goods drop-down menu , you must select the country of origin of the goods.

6. The Customs Code field is used by the user to search for the specific TARIC code (📄 TARIC Codes ) based on the nature of the goods  (e.g. by entering Ceramics, all customs codes for ceramic products will be listed).

7. In the Synthetic Content field , enter the specificity of the product (e.g. Ceramic vases).

Unit of measurement

1. Enter the units of measurement used for shipping the package in the next 3 fields :

• Linear unit of measure
• Unit of measurement of weight
• Currency

2. There are parameters that define limits within which you can manage certain shipping services. Fill in the following fields to define these parameters.

Maximum Weight : indicates the maximum weight that can be reached for the shipment

Maximum perimeter size of the small face plus the other side : It is calculated by adding the length of the smaller face and the perimeter of the cross-section of the package.

Maximum perimeter dimensions of the shortest side added to the median : The median can be interpreted as the average value between the length and the width (or height) of the package. If the length, width and height are L , W and H , then the median could be calculated as (L + W + H)/3 .

Maximum dimension of the longest side : It is calculated by measuring the longest side of the package.

Maximum dimension of the shortest side:  It is calculated by measuring the shortest side of the package.

Maximum Median Side Dimension : The maximum median side dimension refers to the middle measurement between the three main dimensions of a package (length, width, and height).

Maximum 3-Sided Size : To determine the maximum three-sided size of a package, the length (L), width (W) and height (H) measurements are considered. The maximum size is the largest value of these three measurements.

3. There are couriers that still allow you to send even out-of-size packages by adding a surcharge to the shipping cost. 

4 . To insert the excess parameters click on

5. Define the size and the surcharge to apply for that size in the Exceed value and Price fields . (E.g. for a maximum size of 110 cm the surcharge will be €50).

Supported options setting in courier service

1. The following fields are used to complete the final courier service options:

Trackable Shipping Service , set to Yes if you want to receive tracking information about your package in the Cloud App.

Cash on delivery service , set to Yes only if the service is for national shipments .

Multi-package management , set to Yes if you want to manage the shipment using multiple packages for the same shipment.

Insurance Service , set to Yes if the shipping service includes insurance on the packages shipped.

Request the label as soon as possible , to speed up the creation of the label as soon as the shipment is automatically created.

2. Click   to proceed to the next step.

Routes served

1. In the Served Routes parameters , the routes From and To certain countries are defined. The list of destination groups is shown on the main page.

2. To view the preset route click on the button 

3. A page will appear indicating the country of departure (in this case Italy) and the arrival routes.

4. Depending on the country there may be exclusion zones from the service. To define these zones click on 

5. In the definition page we access the parameters to select the areas to exclude from the service.

6. Click   to go to define the postcode groups to exclude.

7. In the drop-down menu for selecting these groups, choose from the different options.

• Provinces: exclusion of a given province.
• Region: Exclusion of a given region.
• Zone: exclusion of a given geographical area of ​​the country (e.g. North-South-Islands)

8. Once you have chosen the group, the options regarding your choice appear on the right. 

In this case, when requesting the exclusion of an area, the following menu will appear:

9. Click   to return to the previous menu

10. In the summary choose whether to include or exclude the area from the shipping service

11: Once the area has been excluded, the system indicates under the heading Search the list of postcodes , all the postcodes included or possibly excluded from the shipping service.

12. It is also possible for the user to enter a specific postal code to verify its effective exclusion.

13. Another way to exclude certain areas is by using the Postcode, using postal codes.

14. Click   to add a postal code to exclude.

15. Enter the postal code in the required field 

16. Then choose whether to include or exclude that ZIP code.

17. When we indicate a postcode in its entirety we have the opportunity to add the Starts With option to exclude certain areas that begin with part of a postcode (e.g. exclude all areas that begin with postcode 101).

18. To select only one area or region of a country, simply exclude it and create an inclusion rule for a specific area, region or province. (E.g. to create shipments only in the Cosenza area)

19. Click  to proceed to the next step.

Prices

1. Once the routes have been defined, you need to define their prices. On the configuration page, enter the desired route by choosing it from the Select the route drop-down menu to change the weight ranges and prices.

2. Once you have chosen your preferred route, the weight and price ranges are displayed.

3. To load new Weight and Price Ranges click on 

4. To add a new Weight and Price Range, fill in the required fields by entering  the thresholds From weight To weight and the Price.

Confirm with 

5. In the Price supplements for excess weight field , you must set the surcharge in case the weight of the shipment exceeds the pre-established range. 

In the example there will be a surcharge of €50 for every 20 kg for a maximum of 500 kg.

6. There is also a simulator to help the user check if he has set the supplement correctly.

7. You can also calculate the cost based on the volumetric parameter of a shipment.

This calculation method takes into account not only the actual weight of the package, but also the space it occupies. It is particularly relevant for large packages with low weight.

8. Click on the Calculation Mode drop-down menu to select the 2 modes:

CM3/ Volumetric coefficient : The volume of the package is calculated by multiplying the length, width and height, in cubic centimetres (cm3).

M3 x Volumetric Coefficient : : Get the dimensions of the package (length, width and height) in meters, and multiply these values ​​to find the volume in cubic meters.

The calculation mode is changed automatically based on the choice made in the Calculation Mode menu .

9. In the Rounding mode drop-down menu, you  can make roundings based on the courier parameters.

10. In the case of Multi-package shipping, the user can define whether to calculate the price of the single package and add the prices ( Sum of costs ) or add the weights to calculate the overall cost of the shipment ( Sum of weight ).

11. In the drop-down menu  Conditions for the calculation of the volumetric weight the user has the possibility to choose 2 options:

Without limitations : it is the default parameter and whatever the weight of the package, the volumetric weight must be calculated.

Starting from a minimum weight and dimensions : there are couriers who do not charge for the volumetric weight up to a certain weight or maximum dimensions.

12. Click to proceed to the next step.

Supplements

1. After calculating the parameters in the prices, additional Supplements may be necessary.

2. On the configuration page there are 7 items that indicate the type of Supplements to be applied:

• Cash on delivery supplement: when the customer pays using the cash on delivery method.
• Insurance Supplement: When the customer adds an insurance option to the package.
• Fixed Surcharges: When you enter a fixed increase on all shipments.
• Climate Supplement: it is used to compensate for the kg of CO2 emitted
• Cash on Delivery Supplement (%): when the cash on delivery supplement is calculated as a percentage.
• Insurance Supplement (%): when the insurance supplement is calculated as a percentage.
• Fuel Surcharge: This is a surcharge calculated based on the increase in fuel.

How to Calculate Fuel Surcharge

1. Base Reference Price : It is set at the time of signing the transport contract.
2. Fuel Price : It is compared with the reference base price every week or month, depending on the contractual conditions.
3. Percentage Increase : A percentage increase is applied to the transport rate based on the change in fuel price.

3. To complete the configuration of shipping services click on the button